jorgcastellano

Deliveries, Returns & Payments

  • Deliveries are usually carried out 24 hours after order is received.
  • If you need a same day delivery contact us on: +356 79797922 or on the website chat and wewill confirm if this is possible.
  • Deliveries are carried out between 10:00am and 5.30pm from Monday to Saturdays (excluding public holidays & Sundays)
  • Free delivery for anything over 100€. (5€ Delivery charge for anything lower)
  • Kindly note that products falling under ‘Water’ or ‘Soft Drinks’ category do not qualify for free delivery.
  • Free deliveries are carried ONLY in Malta.

GOZO DELIVERIES

Deliveries for Gozo are at an extra cost of 10€ for 1st box (up to 12 bottles) + 2€ for each additional box delivered by a 3rd party courier. Kindly get in touch via our chat box or email after you place order and we will send you a payment link.

Payments

  • Cash or Visa Card on delivery (Drivers carry a POS Machine)
  • BOV or Revolut mobile payment (+356 XXXXXXXXX)
  • Request a payment link

Returns

  • We do not accept soft drinks, juices, water, champagne, prosecco, white wine and rose wines.
  • When returning items bring them to our warehouse and we will only accept item that are in good condition and have not been chilled.

Other usefull information

  • Our carriers deliver during normal business working hours and may require a signature on receipt, so we suggest your order is delivered to an address where someone will be available to accept it.
  • Make sure the address you provide shows up on google maps.

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