F.A.Q.
FAQ's
What is Tapeamarket.com?
Tapea Market is the online shop specialising in gourmet products from Spain, selected with the utmost rigour and quality. We are born from the success and prestige of Tapea Restaurants, where we only use the best ingredients, imported directly from Spain. Now, both individuals and companies can access this exclusive selection with a guarantee of quality that no one else offers outside Spain. At Tapea Market, you will find a wide selection of authentic Spanish products, carefully selected from artisans and producers with Denomination of Origin.
How can you place an order with Tapeamarket.com?
Just register to our online web tapeamarket.com to take your order online, do the payment with your credit card and we will deliver to you.
What locations does Tapea Market service?
Tapea Market distributes throughout the island of Malta.
Do I have to register as a client before making an order?
Yes, you have to register and create your client account to make an order.
What types of payment are acceptable?
Online Payment using Credit Card / Debit Card. To pay using your credit/debit card at checkout, you will need your card number, expiry date, three-digit CVV number.
Can I get discounts for a big order?
Eventually we can offer some discounts.
How long does my order take to arrive?
We do our best to ensure that your order gets to you as fast as possible. After you place your order from our website, it will be with you within 72 hours maximum.
What is the delivery fee?
Free delivery for anything over €95 (€5 delivery charge for anything lower). Free deliveries are carried ONLY in Malta.
How can I receive the invoice for my order?
Your invoice is the receipt of your order. Once you have completed your order with payment, your invoice will be available to your email.
What is Refund Policy?
Consumers may be entitled to a refund, replacement, repair and/or compensation when the products are defective or do not correspond to the description.
What is TAPEA CLUB?
If you are a lover of authentic Spanish gastronomy, at TAPEA CLUB we have created an experience designed for you. With a monthly subscription of just €3,99, every time you enjoy a meal at Tapea Restaurants, you will accumulate €5 to buy in our online shop TapeaMarket.com.
Terms and Conditions Tapea Club
- The discount is not cumulative with other offers.
- Minimum purchase at TapeaMarket.com must be €30.
- You can redeem your entire accumulated balance in one go.
- The balance cannot be redeemed for payment of transport costs.
- TapeaMarket reserves the right to modify the conditions at any time.
- Your balance is not considered money or currency; it is only a discount applicable on the value of your purchase.
- You can unsubscribe at any time.
How to contact us?
Connect with us at shop@tapeamarket.com for any questions, comments or suggestions. We are available from Monday to Sunday.
Do you want any wine or product and you don’t find it in our web? Send us an email and we will send you from Spain!